Yes, login to Cpanel, click Mail icon, then Forwarders.
Important: do not create email account (Add/Remove Accounts link) when using Forwarder option ]]> In Outlook

   1. Open Tools > Account Settings.
   2. Select your Email account from the list. Click Change.
   3. Click More Settings.
   4. Check the "My outgoing server (SMTP) requires authentication" box.
   5. Make sure that "Use same settings as my incoming mail server" is selected.
   6. Click the Advanced tab.
   7. Change the Outgoing Server field number from 25 to 26 (If you have a linux hosting plan) or 45 (if you have a Windows hosting plan).
   8. Click OK.
   9. Click Next until you reach the Finish button. Click Finish.

In Outlook Express

   1. Open Tools > Accounts.
   2. Click the Mail tab.
   3. Select your email account from the list  Click the Properties button.
   4. Click the Servers tab. Locate the Settings button below Outgoing Mail Server. Click it.
   5. Locate the SMTP Port field (it should say 25). Change the 25 to 26 (If you have a linux hosting plan) or 45 (if you have a Windows hosting plan).
   6. Make sure the "My SMTP server requires authentication" box is checked.
   7. Click OK. Click OK again until you've closed all windows.
  

In Thunderbird

   1. Go to Tools > Account Settings.
   2. Select Outgoing Server (SMTP) on the left pane of the Account Settings window.
   3. Select the SMTP server for your domain here. Click Edit.
   4. Change 25 in the Port field to 26 (If you have a linux hosting plan) or 45 (if you have a Windows hosting plan).
   5. Click OK.
   6. Click OK again to close the Account Settings window.

In MacMail

   1. Open Preferences in the Mail menu.
   2. Click the Accounts tab to locate your account. Open it.
   3. Open the Outgoing Mail Server window.
   4. Change the number in the Port field to 26 (If you have a linux hosting plan) or 45 (if you have a Windows hosting plan).
   6. Check the "Use Authentication" box.
   6. Click Continue.
   7. Click Continue again. Close any remaining windows.

]]>
By default the account login name is also setup as a 'catchall' email. So anything that gets sent to your domain name you'll get.

The way to disable the catchall feature is login to your control panel under, 'Mail' --> 'Default Address' and set it to: ':fail:'


By setting it to fail you also disable this account too, so if you would like to use the user you need to recreate this account again.

Just take note that the login would be the same as the the emails you created, the full email address.


]]> Mail -> Add/Remove/Manage Accounts -> Show Disk Space Used The default is 10 megs. Here is a scenario...]]> This could be due to mail quota issue.

Login to Cpanel -> Mail -> Add/Remove/Manage Accounts -> Show Disk Space Used

The default is 10 megs.

Here is a scenario:

1. Sender sends email to someone@yourdomain.com with attachment of 1 megabytes
2. Mail quota for someone@yourdomain.com is 9.5 megs out of 10 megs
3. Mail does not get delivered because it will go over mail quota but it's kept in queue for up to 4 days
4. 3 days later, the mail quota is 8.9 megs out of 10 and mail gets delivered

If the mail is small (less than 300k) then the mail gets delivered instantly.]]> Mail -> Add/Remove/Manage Accounts -> Show Disk Space Used The default is 10 megs. Here is a scenario...]]> This could be due to mail quota issue.

Login to Cpanel -> Mail -> Add/Remove/Manage Accounts -> Show Disk Space Used

The default is 10 megs.

Here is a scenario:

1. Sender sends email to someone@yourdomain.com with attachment of 1 megabytes
2. Mail quota for someone@yourdomain.com is 9.5 megs out of 10 megs
3. Mail does not get delivered because it will go over mail quota but it's kept in queue for up to 4 days
4. 3 days later, the mail quota is 8.9 megs out of 10 and mail gets delivered

If the mail is small (less than 300k) then the mail gets delivered instantly.]]> Here are a few difference setups you can use.

1. Actual email account.
- full email account.
- you can send/receive.

2. Forwarder only.
- purely a forwarder.
- you will only receive cannot send since the account does not exist.

3. Actual email account + forwarder
- full email account.
- forwards all emails.
- you can send/recieve.
- will store 1 copy of the email in the account.
- will forward 1 copy of the email.
]]> Ok, I presume you want the default account to work, but not get junk for the catch all.

This a quirky workaround...

For the 'default account' settings, set it to ':blackhole:' --> basically just makes the catchalls disappear.

Then add the same email account.

for example user1 is your main account name. Then add another email account user1 (remember login for his is user1+domainname.com)

As of January 1, 2008, we no longer offer this catchall feature as it is prone to a lot of email spam and dictionary attacks. ]]>
Subject: Mail delivery failed: returning message to sender

'mailbox is full: retry timeout exceeded'
This means your mailbox is full.

What you need to do is to either clear out some of the mail in your mailbox or increase your quota.

To increase your quota, login to your Cpanel control panel, under 'Mail' --> 'Manage/Add/Remove Accounts' click 'Show Disk Space Used'

click 'Change Quota' beside the account that is maxed out (eg, 10megs of 10megs used) and adjust your quota.
]]> How are you checking your email account? Using the webmail?

Are you using the correct login? A common mistake is using the 'admin' account instead of the other email accounts you created and want to check.

ie,

go here: http://domainname.com/webmail

for the admin account:

login: admin account name
password: your password

for extra created emails:

login: user+domainname.com
password: your password

If you are checking from your control panel, by default the 'Webmail' icon will check your admin account.

If you want to check your email from your control panel for other accounts, goto the 'Mail' icon --> 'Add/Remove Accounts' pick your account --> 'Read Webmail'

]]> http://www.yourdomain.com/webmail


Replace 'yourdomain' with your actual domain name ]]> Heres a general setup of Outlook.

1.With Outlook open, click on the Tools menu, and select Email Accounts.

2. Select Add a new email account and click Next.

3. Select the POP radio button. Click Next.

4. An Email Accounts dialog will appear. Enter the following information:

E-mail Address: Your preferred email address (e.g. yourname@yourdomainname.com)

Incoming Mail server (POP) is: yourdomainname.com
Outgoing Mail server (SMTP) is: yourdomainname.com

User Name is: the login name listed in your control panel.

(e.g. main account login would be: loginname

additional emails would be yourname+yourdomainname.com)


5. Then, click the More Settings button.

6. In the Internet E-mail Settings dialog that appears, click the Outgoing Server tab.

7. Select My outgoing server (SMTP) requires authentication, and then select the radio button for Use same settings as my incoming mail server

8. Click OK, then click Next, and then click Finish.

OR:

View the Tutorials at http://www.canadianwebhosting.com/flash/email-setup_tutorials.asp]]> Login to Cpanel

Click Mail then Add/Remove Accounts

Click Outlook (Express) Autoconfig

Click Run then Yes then Ok ]]> Run -> cmd) 2. Type telnet mail.domain.com 25 Replace domain with your actual domain name 3. If you get a blank screen, then there is a block ]]> 1. Open dos window (Start -> Run -> cmd)

2. Type telnet mail.domain.com 25

Replace domain with your actual domain name

3. If you get a blank screen, then there is a block ]]> 'Manage/Add/Remove Accounts' --> click 'Show Disk Space Used' To change your quota: Login to your control panel under, 'Ma...]]> To check your quota and current space used:

Login to your control panel under, 'Mail' --> 'Manage/Add/Remove Accounts' --> click 'Show Disk Space Used'

To change your quota:

Login to your control panel under, 'Mail' --> 'Manage/Add/Remove Accounts' --> click 'Change Quota' beside the account you would like to modify. Enter your new quota value and press 'Change'


]]> Your ISP has probably turned on an e-mail security setting.

This is a common security setting that affects certain e-mail programs and is intended to prevent SPAM from unauthorized users.

The solution is to try to receive e-mail before you send mail.

If this doesn't work I would recommend changing the SMTP (Outgoing mail erver) to the SMTP server of your ISP
This is the only setting that you should need to change.
Leave all other settings the same and both your outgoing mail and incoming mail will work.

The following is the list of mail servers for outgoing (SMTP) mail server setting:

AOL: smtp.mail.aol.com
Bell: smtp10.bellnet.ca
Rogers: smtp.broadband.rogers.com
Telus: mail.telus.net

- NetZero
- Mindspring
- MSN
- Earthlink
- Flashnet
- MediaOne
- AT&T
- Verizon
- Bell Canada
- Cox

Please contact your provider for a workaround. ]]>
You need to create email addresses for the parked domains. They are not forwarded.
]]> 1. Login to Cpanel
2. Click Mail icon
3. Click Default Address
4. Click Set Default Address
5. Type :fail: then Change ]]> To increase email account quota:

Login to Cpanel
Click Mail
Click Manage/Add/Remove Accounts
Click Show Disk Space Used
Select Change Quota
Enter New Quota and click Change]]> Heres a general setup of Outlook.

1.With Outlook open, click on the Tools menu, and select Email Accounts.

2. Select Add a new email account and click Next.

3. Select the POP radio button. Click Next.

4. An Email Accounts dialog will appear. Enter the following information:

E-mail Address: Your preferred email address (e.g. yourname@yourdomainname.com)

Incoming Mail server (POP) is: yourdomainname.com
Outgoing Mail server (SMTP) is: yourdomainname.com

User Name is: the login name listed in your control panel.

(e.g. main account login would be: loginname

additional emails would be yourname+yourdomainname.com)


5. Then, click the More Settings button.

6. In the Internet E-mail Settings dialog that appears, click the Outgoing Server tab.

7. Select My outgoing server (SMTP) requires authentication, and then select the radio button for Use same settings as my incoming mail server

8. Click OK, then click Next, and then click Finish.

Here's a step by step tutorial:

http://www.canadianwebhosting.com/flash/email_tutorials.html
]]> To send mails from the emails you created you need login as the full email address.

So for our example we'll use, user@yourdomain.com

Two ways of logging is:

http://www.yourdomain.com/webmail

OR

from your control panel under, 'Mail' --> 'Manage/Add/Remove Accounts' --> 'Read Webmail' beside the corresponding account you wish to check.

Just remember your login is: user@yourdomain.com

]]>
To see if your ISP is blocking 3rd part SMTP and POP

Some simple tests you can do.

Open a DOS window, type the following:

telnet mail.domain.com 25

you should get something like this:

220-cpweb3.idig.net ESMTP Exim 4.34 #1 Mon, 21 Jun 2004 10:57:44 -0700
220-We do not authorize the use of this system to transport unsolicited,
220 and/or bulk e-mail.

you can type 'quit' to exit.

telnet mail.domain.com 110

result should be:

+OK POP3 cpweb3 [cppop 15.0] at [216.187.70.170]

you can type 'quit' to exit.


Mainly Its SMTP that would give you errors the first one with port 25. If you dont get that result you will need to contact your ISP and ask them what their SMTP (outgoing) mail server is and use that instead of your domain name.
]]> Let me try to help you and explain some solutions.

When an account is created, the login name for cpanel also creates a corresponding email account. By default, this email also is setup as an 'catchall' account. A 'catchall' account will accept any email address sent to the domain name, therefore, you could make up any name and the email would be successfully sent. This is a big problem for most people if you dont require this.

Yes there are a few things that you can do to reduce spam.

Enable SpamAssassin

Login to your control panel under, 'Mail' --> 'SpamAssassin' and 'Enable'

If you enable 'Spam Box' it collects all the spam. However it does not purge it unless you do it manually, which can cause problems if you dont have a lot of space. We would recommend you to leave it 'Disabled' and the spam will be automatically deleted.

Disable the 'catchall' feature

Login to your control panel under, 'Mail' --> 'Default Address' --> 'Set Default Address'

There is a note the says, 'Hint: You can enter :blackhole: to discard all incoming unrouted mail or :fail: no such address here to bounce it. If you wish to send to multiple address, please seperate them with a comma (,)

We recommend to set it to ':fail:' Then click 'Change' to save.

BUT by setting this feature to ':fail:' you have also disabled this account. If you like to use this username, then you'll need to re-create this account.

Login your control panel under, 'Mail' --> 'Manage/Add/Remove Accounts' and create your new email account.

Take note that your login name is changed now also.

All email accounts that you create, your login name is your full email address.


Just remember that now if you clicked 'Webmail' from the main control panel, the mailbox will probably be blank cause it checks the main account only.

To check the emails you created you can go:

http://www.yourdomainname.com/webmail

OR

Login your control panel under, 'Mail' --> 'Manage/Add/Remove Accounts' --> click 'Read Webmail' beside the email address you wish to check.


Hope that helps.

]]> We are seeing this on a daily basis from our customers. People who could send email yesterday can't send it today. ISPs are blocking third party mail servers to prevent spam through their network. You can confirm by calling up your ISP and ask them if they are blocking third party SMTP port 25.

There are two workarounds:

1. You can change the outgoing (SMTP) port to 26 to bypass ISP filtering
2. You can use your ISP SMTP mail server setting (ie smtp.telus.net, etc)]]> Here are the steps to troubleshoot and resolve your email issues:

1. Is your login username for the email account as email_account_username+yourdomainname.com? If no, please enter the correct username for the email account. Hint: for mary@domainname.com email account, the username is mary+domainname.com.( For the email account login username, just use the email address and replace the "@" sign with "+" sign) (Remember to replace yourdomainname.com with your actual domain name)

2. Is your POP(incoming mail) and SMTP(outgoing mail) setting as your domain name? If no, please enter your domain name (without mail.yourdomainname.com or pop.yourdomainname.com)

3. If you can receive email but cannot send, then your ISP is blocking outgoing smtp to prevent spamming. You need to contact your ISP for solutions.

]]>