Knowledgebase: Cpanel Control Panel > E-Mail
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Delayed Emails
Posted by Administrator on 24 December 2009 10:48 PM
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Why does some emails get delivered quickly while others take up to 4 days to receive? This could be due to mail quota issue. Login to Cpanel -> Mail -> Add/Remove/Manage Accounts -> Show Disk Space Used The default is 10 megs. Here is a scenario: 1. Sender sends email to someone@yourdomain.com with attachment of 1 megabytes 2. Mail quota for someone@yourdomain.com is 9.5 megs out of 10 megs 3. Mail does not get delivered because it will go over mail quota but it's kept in queue for up to 4 days 4. 3 days later, the mail quota is 8.9 megs out of 10 and mail gets delivered If the mail is small (less than 300k) then the mail gets delivered instantly. | |
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