Knowledgebase: Plesk Control Panel > Windows
Plesk control panel problem, 'Service Unavailable'
Posted by Administrator on 24 December 2009 10:48 PM
Plesk control panel problem, 'Service Unavailable'
If you look at the logs and see there is cmd.exe permission errors, Plesk Reconfigurator will not work correctly since the permissions are not correct.

Such error occurs when Plesk Control Panel web server service can not access to C:\Windows\System32\cmd.exe (also to C:\Windows\SysWOW64\cmd.exe on 64bit Windows version). This may happen when administrator manually changes permissions on file system. User SERVICE should have Read+Execute; Read on the file.

The following permissions should be set on cmd.exe to make server work properly:

* Administrators - Full Control
* System - Full Control
* Service - Read+Execute; Read
* Interactive - Read+Execute; Read

Also make sure that file owner is administrator, otherwise you can not change these permissions. File owner you can check on file Properties > Security tab > Advanced button > Owner tab

**Run Reconfigurator again after if not working **

sw-soft link is here: http://kb.swsoft.com/article_150_1160_en.html

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