Knowledgebase: Cpanel Control Panel > E-Mail
How come I cant see my emails when I use the Webmail?
Posted by Administrator on 24 December 2009 10:48 PM
How come I cant see my emails when I use the Webmail?
How are you checking your email account? Using the webmail?

Are you using the correct login? A common mistake is using the 'admin' account instead of the other email accounts you created and want to check.

ie,

go here: http://domainname.com/webmail

for the admin account:

login: admin account name
password: your password

for extra created emails:

login: user+domainname.com
password: your password

If you are checking from your control panel, by default the 'Webmail' icon will check your admin account.

If you want to check your email from your control panel for other accounts, goto the 'Mail' icon --> 'Add/Remove Accounts' pick your account --> 'Read Webmail'

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