Knowledgebase: Cpanel Control Panel > E-Mail
Why my email is not working?
Posted by Administrator on 24 December 2009 10:48 PM
Why my email is not working?
Here are the steps to troubleshoot and resolve your email issues:

1. Is your login username for the email account as If no, please enter the correct username for the email account. Hint: for email account, the username is For the email account login username, just use the email address and replace the "@" sign with "+" sign) (Remember to replace with your actual domain name)

2. Is your POP(incoming mail) and SMTP(outgoing mail) setting as your domain name? If no, please enter your domain name (without or

3. If you can receive email but cannot send, then your ISP is blocking outgoing smtp to prevent spamming. You need to contact your ISP for solutions.

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